Got Questions? We Have Answers.

You can get a free moving quote in three easy ways: fill out our online quote form, call us at +91 97405 72777, or WhatsApp us. We'll send a trained survey team to your location for an accurate, no-obligation assessment.

Absolutely not. KCM follows a transparent pricing policy. Your quote includes all charges — packing materials, loading, transport, unloading, and basic insurance. Any optional add-ons are clearly mentioned upfront.

For local moves, we recommend booking 5–7 days in advance. For long-distance moves, 2–3 weeks is ideal. For international moves, please contact us at least 4–6 weeks ahead to allow time for customs documentation.

Yes, we offer seasonal discounts, bulk move discounts for corporate clients, and loyalty offers for repeat customers. Contact us for current promotions.

Yes. We supply all high-quality packing materials including bubble wrap, stretch film, corrugated sheets, foam padding, heavy-duty cardboard boxes, and custom crating for fragile or high-value items.

Fragile items (glassware, artwork, electronics, antiques) receive individual wrapping with specialized materials and custom-cut foam inserts. Our trained packers follow international packing standards for delicate goods.

Yes. Our team will disassemble all furniture at the origin, safely transport it, and reassemble everything at your new location. This is included in our full-service package.

Yes, you can pack personal items yourself. However, we recommend letting our professionals handle fragile, bulky, and high-value items to ensure proper protection and maintain insurance validity.

Yes. All KCM moves include basic transit insurance covering major risks such as road accidents, loading/unloading damage, fire, and natural disasters. Comprehensive insurance with theft coverage and fast claim settlement is available as an add-on.

In the unlikely event of damage, notify our customer care team within 24 hours of delivery with photos and an inventory list. For standard coverage, claims are processed within 7–10 working days. Comprehensive plan holders receive priority 48-hour settlement.

Standard transit insurance covers individual items over ₹500 in declared value. For high-value items (electronics, jewelry, art), we recommend our comprehensive plan which has higher per-item coverage limits.

Yes. We transport all vehicle types including luxury, vintage, and electric vehicles using enclosed carriers with professional loading ramps and scratch-proof tie-down systems.

Transit time depends on the distance. Local city transfers take 1–2 days. Cross-state moves typically take 3–7 days. You'll receive real-time GPS tracking updates throughout the journey.

Yes. For safety reasons, vehicles are transported with minimal fuel (less than ¼ tank). Our team will advise you on vehicle preparation before pickup.

We facilitate international relocations to over 100 countries worldwide through our global logistics partner network. Popular destinations include the UAE, USA, UK, Canada, Australia, Singapore, and Germany.

Yes. Our international relocation team handles all customs documentation, export permits, and destination customs clearance coordination on your behalf.

Air freight is faster (3–7 days) and best for smaller volumes or urgent shipments. Sea freight (FCL/LCL) is more economical for full household moves, with transit times of 20–45 days depending on the destination.